At Cartman, we specialize in auditing existing E-commerce implementations. We know that your business is important to you, and that's why we take a thorough approach to checking your current site, codebase, documentation, integrations, and business processes. Our goal is to provide you with valuable data that can be used to make informed decisions on the future architecture and direction of your business.

How we audit your store?

We analyse current state of the e-commerce store for both business and technical aspects. We look into items such as:

  • Business goals and strategy

  • Competitor and market information

  • Drivers, timeline and budget for digital development

  • Marketing strategy and channels

  • Customer journey information

  • Customer experience data availability (surveys, NPS etc.)

  • Customer service and it's processes

  • Product information quality

  • Benchmarks in and out of industry

  • Processes and organisation

  • Fulfillment and returns

  • Pricing

  • Content management

We evaluate technical implementation on:

  • Big picture architecture, including back-end systems: ERP, POS, PIM etc.

  • Integrations: performance and reliability

  • Quality of documentation

  • Quality and maintainability of code base, including tests

  • SEO and analytics correctness

  • Performance and speed of the store from end user perspective

  • Security and infrastructure setup, logging, monitoring and observability

  • Scalability to handle current and future predicted loads and campaigns

Our team has extensive experience in auditing existing Magento implementations. We specialize in Magento architecture and development, but we are also independent from existing vendors in our market. Unlike other service providers, we do not offer continuous development services for merchants using the Magento platform. Our goal is to provide unbiased and thorough assessments of your Magento implementation to ensure that it is optimized for performance, scalability, security, while ensuring a positive user experience.

We deliver audit with actionable information on

  • Understanding of the current situation: success factors, challenges both business and technical implementation

  • Clarity on digital strategy and architecture requirements, targets and a roadmap how to get there

  • Quick fixes and low hanging fruits for profitability, growth, customer experience and security

  • Current setup scalability for business needs and possible architectural alternatives

  • Key processes and integrations documentation and improvements

  • Base materials for an eCommerce RFP and business case calculation

If you're looking to improve your e-commerce site, consider conducting an audit to identify areas that need improvement and create a roadmap for enhancing your store. Reach out to us for help with your e-commerce site audit.